Small business owners often struggle with their local SEO. You have your business, your customers, and now your website demands attention as well. I frequently talk to business owners that just use their website as a reference for real life customers. To be honest, that is a bit narrow-minded. There is so much more you can do!
In this article, I’ll go over some improvements any small business owner can easily do by himself. It’s going to costs you time, not per se any money. Use this article as a checklist, and see how you are doing. Here we go!
Manage your expectations
Let’s start with the most important one: be realistic about what you can rank for and what not. Manage your expectations. If your competitors are giant companies with huge marketing budgets, you’ll probably not going to rank number one for your main keyword (f.i. car insurance). Aim for specific keywords instead, not the general, high-end keywords.
What’s your niche?
Take some time to find the keywords that describe your business best. If you are a local grocery store that also delivers to people’s homes, aim for ‘order groceries Springfield’ not ‘order groceries online’. See how you can differentiate yourself from the horde, and focus on that. This also includes focusing on longer tail keywords. That brings me to my next tip.
Use mid-tail keywordsNo need to go overboard in specifying your niche. ‘Sports gear for teams that is easy to wash in Vancouver’ will probably only give you one new visitor a day. Focus on mid-tail keywords like ‘team sports gear Vancouver’. You’ll see that for a small business, it usually pays off to add the city name to some optimized pages as well. More on keywords in our article on the long tail.
Utilize online platforms
If there is one thing I can tell you from my experience in this, it is that local small businesses communicate a lot via social media. Use that Twitter account actively, set up your Facebook page and maintain it. Add your business to Google Business and make sure your opening hours are filled out if you have any. Every Google search for your company or closely related searches might show these immediately, before any organic search results. The same goes for sites like Yelp or TripAdvisor. They have their marketers working 24/7. In the end, it doesn’t matter if people find your business through websites like Yelp or Google, right?
Utilize offline platforms
New website? Contact your local newspaper. New products? Contact your local newspaper. New business? You get the drift. Do not underestimate the reach these local news companies have. People read these publications. If you have anything newsworthy, please contact these publishers and see if they can help you to promote your business offline. If you participate in a local event, by all means, add a blog post to your website as well. Just be sure it is relevant.
Word of mouth
Create buzz around your shop, for instance by asking people to leave a review on Google Business or Yelp. Do sweepstakes or giveaways for your online visitors. 500 likes on Facebook? Give number 500 a coupon for your shop, online or offline. Have a sale for a specific brand? You could consider promoting it online only. Sponsoring a local event? Be sure to set up an event specific landing page and ask them to link that one. These are all little things that might trigger people to talk about your website, next to your shop.
Add evergreen content
If you want to rank, just adding blog posts or opening times won’t be enough. You should add pages with so-called evergreen content. These pages have content that won’t expire anytime soon. Evergreen content can be at the top of your keyword research pyramid, so a bit less long tail than the rest of your keyword focus. This content can be the solid base of your websites. Expand this base per product, service or business value so that you can focus on all the dynamic content you’ll write on a daily or weekly basis.
Small business blogging
The easiest way to keep your customers (and others) in the loop about your products and offerings, is by adding a blog to your website. That blog will fuel your social media and newsletter, so it’s a much more extensive tool than ‘just an addition’ to your site.
Please keep in mind that ‘no inspiration’ is a sad excuse for not adding that blog. Marieke just did an article with a load of tips that will give you that inspiration. Just start, and see where it goes. You’ll find your way in this for sure.
Get local links
To emphasize the local character of your shop, it will pay off to see what related business there are in your local area. By reaching out to these companies or websites you will a) expand your local network and b) create an opportunity to get valuable backlinks. Just because of these local backlinks, Google will understand your geographical reach/positioning.
Contact details everywhere
For most small business websites, the main goal is to get in touch with your potential customers. The simplest way to make this crystal clear is by adding your contact details to every page. It doesn’t matter if that is in the footer or sidebar by the way. Add your phone number or an email form so that people can reach you in the easiest way possible.
Realize your website is your online shop window
Putting in all that effort might seem like a hassle, as you are already putting so much time in local networking, redecorating your shop’s windows and more. You have to keep in mind that for someone that finds your shop online first, it matters what that shop looks like. Your website is the online replacement for window shopping. If your actual shop is decorated for the season, I would also suggest taking a closer look at how you can translate that to your website.
Make sure people feel welcome, and are enticed to buy your products or services online. Or at least feel the urge to come by your local business to see what you can do for them.
Read more: The ultimate guide to small business SEO »