Google Analytics for WordPress FAQ

Here’s a list of the common questions and their answers for the Google Analytics for WordPress plugin.

Does the plugin support ‘Demographics and Interests reports’?

At this moment we do not support demographics and interests for Google Analytics.

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Where do I find the Google Analytics reports?

Log in to Google Analytics and check them there. At this time, the plugin only aids in tracking and does not come with a widget or any other fancy stuff that shows you your traffic. You could use a plugin like Mailchimp’s Analytics360 for that.

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I added the plugin, but I don’t see any stats yet?

It can take up to 24 hours for Google Analytics to display the stats for your website, even more for the custom variables to start showing up, even if the pageviews are already showing.

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I can’t get the plugin to connect to / authenticate with Google?

Please use the method to manually enter your UA code:

Google Analytics Configuration ‹ Yoast — WordPress

If you can’t find your UA code / Account ID, use this tool.

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How can I track downloads?

Check the box for “Track outbound clicks & downloads”, after that, make sure the file types you want to track are listed in the box of extensions to track as downloads. You’ll find this input field under “Advanced”.

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Why doesn’t comment tracking work?

The comment tracking code assumes the ID of your commentform is ‘commentform’ if you’re not using the core comment_form() function. It also relies on the comment_form_after() hook to be in place in order to be able to do it’s work.

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How can I update my free plugin?

There are two ways to update your free plugin.

  1. Use the update function in the plugin-admin
  2. Manually update the free plugin

Use the update function in the plugin-admin

When you login to the admin of your website, you may see a number in the Plugins-item in the menu. This indicates the number of updates that are available for your plugins.

If you use WordPress 3.8, it may look like this:
Example of available plugins in WordPress admin

If you see this and you go to your installed plugins, by clicking the Plugins-menu-item, you will see the following text below a plugin. (Or in case of the above example, at 4 plugins)

WordPress plugin update available - example

By clicking the ‘Update now’ link, your plugin will automatically be updated to the latest available version.

Manually update the free plugin

If your WordPress admin doesn’t show the available update or if the automatic update doesn’t work, you may want to manually update your free plugin.

In order to do this you’ll have to take the following steps:

  1. Go to the website of the free plugin, for example WordPress SEO or Google Analytics for WordPress.
  2. Download the plugin files and save them to your computer.
  3. Extract the downloaded .zip file.
  4. With your FTP program, upload the extracted plugin-folder to the wp-content/plugins folder in your WordPress directory online.
    The name of the extracted plugin-folder should be equal to the name of the existing plugin-folder online.
    NOTE: Make sure you overwrite the existing plugin-files.
  5. You plugin has been updated!

All settings will be saved, so you will not have to reconfigure or activate the plugin again.

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Can I run this plugin together with another Google Analytics plugin?

No. You can not. It will break tracking.

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Another profile than the one I selected is showing as selected?

You probably have multiple profiles for the same website, that share the same UA-code.
If so, it doesn’t matter which of the profiles is shown as selected, tracking will be correct.

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I’ve just installed the new tracking and Google Analytics says it’s not receiving data yet?

Give it a couple of hours, usually it’ll be fixed. It can take up to 24 hours to appear though.

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Google Analytics says it’s receiving data, but I don’t see any stats yet?

This can take up to 24 hours after the installation of the new tracking code.

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Why is the tracking code loaded in the head section of the site?

Because that’s where it belongs.
It makes the page load faster (yes, faster, due to the asynchronous method of loading the script) and tracking more reliable.
If you must place it in the footer anyway, switch to manual mode and check out the docs for manual placement of the Google Analytics code.

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