In this new Ask Yoast case study we’ll focus on an Australian real estate company: Building Properties Inspections Melbourne. This company specializes in building and pest inspections and provides its customers with reports, containing all the details of those inspections. What kind of customer makes use of these services? You could think of people who consider buying a property and therefore want to know if it’s in good condition. Or people who have already bought a new home and discovered timber pest afterward.
People search online first
Of course, services like these are offline services. After making an appointment, someone of the company will actually come to your house for the inspection. However, to make this appointment, people need to find the company first. Some visitors may find the company thanks to the advice of a friend who has already used their services. People that don’t know this company will probably use an online search engine to find a business providing these services. This is where SEO comes in: if a website is at the top of the search results, people will be more likely to click on that website. In the end, this will result in more actual clients and more business for the company.
What page should rank for your keywords?
The next step is thinking about what page should rank at the top of the search results. Probably one of the most important services of Building Properties Inspections Melbourne is the ‘Pre Purchase Inspection’. When someone is about to purchase a property, this service can be used to make sure the building is in good condition.
Searching for a service like this using a search engine such as Google, people might insert a keyword like ‘Pre Purchase Inspection’ or ‘Pre Purchase Inspection Home’. When your website ranks high for such keywords, lots of people will visit your website and call in your services. When your website is on the 3rd page of the search results, nearly no one will even see your website.
Adding sufficient content
It’s important to have one specific page for every keyword or keyword group: the cornerstone content page. When someone searches for a query such as ‘Pre Purchase Inspection Home’ in Google, you don’t want your page about pest inspection to rank first. That’s why you need to make sure that Google understands what page contains the best, most relevant information for a specific keyword.
Looking at the ‘Pre Purchase Inspection’ page on the website of this company, we noticed there is too little textual content:
The current text consists of nearly 100 words. You might understand that it’s hard for Google to rank this page as the best result when only such a small amount of content can be found on the page. Make sure you add a minimum of 300 words to all of your posts and pages. For a cornerstone content page -like this page should be- we even recommend a minimum of 900 words. Tell everything about the specific service, how you operate, why people should choose you (your USP) and of course, use the keywords you want to rank for with that page in the text.
Calling to the next action
Finally, add a call-to-action to the page to give your visitors the opportunity to contact you easily. There is already a contact form on the current service page, but, because of the dark background, it looks like a footer. Visitors could skip the content in the dark block altogether because it looks like it’s not relevant for the actual page itself:
However, the testimonials and the call-to-action in the block are important. We recommend adding a button below the textual content which says ‘Book an Inspection’ and link that button to the contact page of the website. Below the button, you can show the testimonials. Showing this content on a white background just like the other textual content will help visitors understand that it belongs to the page.
The homepage as a landing page
Not all visitors enter your website on one of the service pages: most of the other visitors will probably enter the website on the homepage. This is why it’s important to make sure your homepage is clear and easy to understand.
The current homepage contains a slider at the top of the page:
Readers who regularly visit our blog know that we’re not a big fan of sliders. Nearly nobody actually clicks on any of the slides and it often has a negative effect on the loading times of a website. We recommend removing the slider and adding some introductory content instead. This introduction needs to tell your visitors what your website is about and what your USP is. Below the introduction, we recommend adding a clear call-to-action in a color that’s not in your color scheme yet. There already is a call-to-action as you can see in the screenshot above: the ‘Click here to book online’ button. However, this button doesn’t stand out as it is a so-called ghost button. Make sure it does. On their mobile website, they’re already doing this better, as you can see on the image below.
We recommend switching the orange and white colors, so the button has an orange color instead of the complete bar, this would make it stand out more. Add some introductory content above the button, and the top of this mobile homepage would look great!
Lastly, on both desktop and mobile, the homepage contains a lot of textual content. Since it’s mostly the service pages that need to rank for specific keywords, it’s not necessary to add this amount of textual content to the homepage.
In our opinion, the homepage should above all tell your visitors what the website is about and guide them to your main pages. We recommend reducing the textual content on the homepage, especially for the mobile version of the website.
The importance of local SEO
Since the services of this company are offline, it’s important for them to rank locally. You want visitors that live nearby to find your website in their search results. You’ll understand that it’s less beneficial when people at the other side of the country see your website in the search results. Those people will probably exit your site quickly because your company is too far from their area. To rank locally, there are 3 things to keep in mind: structured data, Google My Business and ratings and reviews.
Structured data can be beneficial for lots of different pages but for local SEO you should at least add structured data to your contact page. The Yoast Local SEO plugin could help you with that. The plugin will add Google Maps to your contact page. Besides that, you can add your business address and opening hours. The plugin will automatically add structured data to that information and Google might show this directly in the search results as a rich result.
Google My Business
The second thing you need to optimize is your Google My Business account. Having such an account can also lead to a rich result, such as a knowledge graph. When people in your neighborhood search for your services, this knowledge graph might appear. Local SEO expert David Mihm tells you all there is to know about it in this Google My Business post.
Ratings and reviews
Adding ratings and reviews to your site will increase the trust of visitors. Furthermore, they’re a sign for Google that your company can be valuable to others looking for the same services. If you also add structured data to those ratings and reviews, Google might show them in the search results and the CTR to your website could increase because of that rich result.
To sum it up
It was great reviewing the website of Building Property Inspections Melbourne. We think it’s a clear website and with some SEO improvements, the rankings should increase. The first thing is creating cornerstone content pages of the services pages. Adding sufficient textual content to those pages, it will be easier for Google to rank them higher in the search results. The second thing we recommend is optimizing the homepage to make sure visitors immediately understand what your website is about. After that, they should be guided to the main pages of the website. With clear calls-to-action, you’ll create a clear path for your visitors. Lastly, optimizing the website for local SEO can be very beneficial since you want to focus on the people nearby. Good luck optimizing!