X sharing not working

Note: X recently announced that they removed the image preview from the X Card validator. More information can be found here

How to view X sharing data

There are a number of reasons that sharing on X fails to display correctly. X’s card validator will provide you with a lot of information that might help narrow down the issue.

  1. Go to X’s card validator

    Log in, if requested.

  2. Enter the URL you wish to check

  3. Click Preview card

    A preview is displayed under Card preview.

X shows the wrong title, description, or image

The most common cause for X using the wrong image is wrong or multiple X meta tags. Please view the source code for the page.

Multiple sets of X meta tags

If the source code has multiple sets of X meta tags, another plugin or theme feature is set up to create tags. If you are unsure what outputs the additional tags, a conflict check can help.

One set of X meta tags

If the source code has one set of X meta tags and the tags have the correct information but X doesn’t use it, the URL was likely shared recently. Your content is cached by X for 7 days after a link to your page with card markup has been published in a tweet.

If the source code has one set of X meta tags and the tags have the wrong information, please check that custom tags have been set correctly.

X doesn’t show an image

Please make sure the image meets the requirements for the card type: Summary card or Summary with large image card

The card validator can, also, be used on direct image URLs to check for errors.

Still not working? Check out X’s troubleshooting guide for help.

Did this article answer your question?

Thanks for your feedback!

Related articles

Get free SEO tips!