Can I buy a single license now and upgrade to another license later?

Yes, you can! Just go to the license questions page, enter your license key in the appropriate form and you’ll be given a discount based on how long you’ve had the license for and what it cost originally. The sooner you upgrade, the higher your discount!

Note that your old license key will cease to work as soon as you’ve upgraded.

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Why is my GEO Sitemap giving a 404?

This is probably due to the GEO sitemap and W3 Total Cache conflicting. To fix this, add “geo_sitemap.xml(.gz)?” to the Browser Cache 404 error exception list:

Browser Cache W3 Total Cache ‹ Yoast — WordPress

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I have a multilingual site, do I need a multi-site license?

That all depends on how many WordPress installs you have.

Do you have 1 domain name? You just need a single license, no matter how many languages you’ve got!

If you have more than one domain name, you’ll need a multi-site license.

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My business is not listed! Can you add it?

In short: no, we can’t, unfortunately.

All the businesses listed in the Local SEO plugin, are taken from the schema.org website. Schema.org is a collaboration between the four big search engines (Google, Yahoo, Yandex and Bing). They are the ones that add businesses to that list, so unfortunately, we can’t add them ourselves. If you want to check the list on schema.org, just go here: http://schema.org/LocalBusiness. All the types that are in the list of our Local SEO plugin, are subtypes of Local Bussiness. Or, of course, they’re subtypes of subtypes of Local Business. For instance, Professional Service has sublistings of its own.

Note: we check the schema.org website and update if there are any changes. So keep an eye on that list!

Lastly, if your business isn’t listed, you should just go with the top item, which is Local Business.

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We can solve that quite easily, enter the email you used to purchase the plugin here and your purchase email will be resent:

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My sitemap is giving a 404 error, what should I do?

First of all, let us be clear that this is not due to our plugin, but due to poorly coded themes and/or other plugins.

You should go to your .htaccess file (WordPress SEO plugin > Edit Files) and add the following code before the main WordPress rewrite rules:

Remember that you might have to modify this if you are running WordPress in a subfolder. For instance, if you run it in a subfolder called /wordpress/, this would be the proper code.

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Why isn’t the plugin giving my lat/long coordinates?

This is probably because your server doesn’t allow for any outgoing traffic. You can generate these yourself, by using this little tool we built. Just input your address in the field, hit ‘Get coordinates’ and copy the coordinates into the Local SEO settings page!

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Can I use the plugin on multiple sites?

That depends on your license. We have different licenses with three common ‘clearances’. The single site license, the 5-site license, and the 20-site license. There are also bigger licenses available on our bulk pricing page.

If you bought a Video SEO license ($89) before January 7th, 2013, you have an unlimited license.

Also, if you bought any Agency (20-site) license before August 12th, 2013, your license is unlimited.

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What should the CSV import file for Local SEO look like?

If you want to create your own CSV import file for Local SEO, it should look like this, with an example for Yoast’s offices:

"Name","Address","City","Zipcode","State","Country","Main Phone","Description"
"Yoast BV","Don Emanuelstraat 3","Wijchen","6602 GX","Gelderland","The Netherlands","0248200337","Yoast's headquarters"

The first line with headers is obligatory. You can use either comma or semicolon, be sure to select what you used as a column separator when you import:

Yoast WordPress SEO Import Export ‹ Local SEO — WordPress

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How can I update my premium plugin?

There are two ways to update your premium plugin.

  1. Use the update function in the plugin-admin
  2. Manually update the premium plugin

Use the update function in the plugin-admin

When you login to the admin of your website, you may see a number in the Plugins-item in the menu. This indicates the number of updates that are available for your plugins.

If you use WordPress 3.8, it may look like this:
Example of available plugins in WordPress admin

If you see this and you go to your installed plugins, by clicking the Plugins-menu-item, you will see the following text below a plugin. (Or in case of the above example, at 4 plugins)

WordPress plugin update available - example

By clicking the ‘Update now’ link, your plugin will automatically be updated to the latest available version.

Manually update the premium plugin

If your WordPress admin doesn’t show the available update (which might happen due to a failure to communicatie with our licensing server) or if the automatic update doesn’t work, you may want to manually update your premium plugin.

In order to do this you’ll have to take the following steps:

  1. Go to https://yoast.com/support/licenses/ and retrieve your license by entering the email address you used to purchase your premium plugin at the ‘Retrieve License’-box.
  2. We will now resend your purchase receipt via email, which contains your license key(s) and download links for the latest version of the plugin files (if your license hasn’t expired).
  3. Download the plugin files and save them to your computer.
  4. Extract the downloaded .zip file.
  5. With your FTP program, upload the extracted plugin-folder to the wp-content/plugins folder in your WordPress directory online.
    The name of the extracted plugin-folder should be equal to the name of the existing plugin-folder online.
    NOTE: Make sure you overwrite the existing plugin-files.
  6. Your plugin has been updated!

All settings will be saved, so you will not have to reconfigure or activate the plugin again.

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My sitemap is blank, what’s wrong?

There could be several things wrong. First, check whether the source of the sitemap shows you the video data you would expect in an XML video sitemap. If it does, make sure the XSLT file, linked in the very top of the XML file, is available. Sometimes this file gets blocked by .htaccess prevention of the wp-content directory.

Or, if you’re using W3 Total Cache, and the setting “Do not process 404 errors for static objects with WordPress” is turned on, you should add the following exception:


Another possible issue is that the XML is invalid, if you open the XML sitemap in Firefox, you’ll usually see this as that would display an error. If that’s the case, please email us with a link to the XML sitemap and we’ll try to debug and fix the issue.

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