SEO isn’t just for big business. As a small company or a local business there is actually a lot you can do yourself to get good results from search. This ultimate guide for local and small business SEO will help you get the most out of search by finding your niche, optimizing your pages and using social media.
Way back in 2014 we promised you in our post on local SEO that we’d write more about local and small businesses. As local SEO is basically about optimizing for local search engine results, it’s fair to say that local SEO and small business SEO are closely-related, which is why we’ll cover both in this article.
We’ll discuss a variety of related topics in this article:
As long as Google’s local search result pages continue to grow and improve, we’ll never be done with this subject. But in the meantime, here’s our ultimate guide to local and small business SEO. Let’s start at the beginning of your SEO process.
Finding your niche
Determining your niche is vital for local or small businesses. When you know your niche, you can emphasize what makes your brand or products unique, therefore improving your chances to rank well for them. If you have a clear niche, you can compete locally with large national brands – despite their multi-million dollar advertising budgets.
Find out who your customers are and which words they use to describe your product or service, because people will use the same terms to find your website. These terms can really help you optimize your local business SEO when you turn them into long-tail keywords and these keywords should be as specific as possible. Once you’ve done all of this, remember to regularly assess your niche as it evolves with the growth of your company.
Low budget branding
We have talked about this time and again: branding is very important for SEO. Branding means stuff like your logo and tagline. Do they represent your company without further explanation? What do your logo and tagline reveal about your values and your field of expertise? It’s all about recognition.
Here’s a tip for branding: share your expertise! You can do that in blog posts and on social media. We’ll talk more about this later on.
Start writing great content
Your small business SEO will get a significant boost from the right content. Too many small business owners just put their products and contact details on their website and leave it at that. But there is so much more to tell and share!
Focus on making an awesome first impression on your potential customer. Write about your business, your business goals, how great your products are and things like that. You could also discuss market developments or events that relate to your business. These are just a few tips for your local SEO content strategy.
When writing your content, be realistic about the chances of getting that content to rank in search. If you are in a highly competitive market, content works very well as a marketing tool and as input for social media, but it probably won’t get you that number one spot in Google, and that’s OK. Manage your expectations.
Picking the right keywords to optimize for is very important. Usually, it’s a good idea to pick mid-tail keywords, including the local area you are targeting. It really doesn’t matter if you add this content to your site as a page or blog post. Just make sure that you write about things that people want to talk about or things that make people talk about your business in a positive way.
Share your content on social media
While you can actually sell your products on social media platforms, in most cases we recommend using social media for brand awareness or to lead potential customers to your website for a sale. Using social media as a small business is all about promoting your brand, your company, and your products to establish your image and to get the right traffic to your company website. When used in this way, social media can really help small business SEO.
I like to compare social media to a market where all the stall owners know each other and customers browse the products. At some point, someone will tell other visitors where to go to for a product: “The cheese over there is delicious”, “you should really check out the fruit over there”, that kind of thing. So make sure people start talking about you. And start talking about yourself online, to make others start talking to you on social platforms. Lastly, actively engage in social media conversations, to let people know you are listening.
Local ranking factors that help your small business SEO
There are many things that influence your local rankings, but there is one very obvious one: your address details or NAP, which stands for Name, Address, Phone number. Be sure to add these in the correct formatting (in code), using schema.org details – our Local SEO plugin can help with that. Also, ask your web developer to look into AMP, as Joost says in this Ask Yoast article on AMP for small businesses. As well as this, it may help to add your city, and perhaps your state, in the title of your pages for easier recognition as well.
Google My Business
Make sure you use the exact same NAP details on both your website and your Google My Business listing, and include your website link on your listing too. This is the only way for Google to understand the relationship between them. Add these details – for example in your footer – and of course, on your contact page. Google My Business really is your friend if you want to rank in your specific geographical area, so get your details right!
Add ratings and reviews
Google My Business, like Facebook, allows others to leave a review of your company. If your company has a good rating, people will be more likely to click through to your website from either of these two platforms. Make sure you monitor and maintain these reviews.
If you get a negative review for any reason, react by responding and solving your customer’s problem. Then, once you have, ask them to change their review afterwards. In other words, turn that dissatisfied customer into a brand ambassador!
It’s easy to make use of these reviews and ratings. If you need some tips, find out more in this article:
Links from related small businesses
Social ‘proof’, like the ratings and reviews mentioned above, should be backed up with a few links from local directories, such as:
You should get a listing on these sites, for the obvious reason that this means you also get a link to your website. If you can get some links from other related local websites in that directory, that will also help your site’s findability. Note that links from other local websites should be from sites that are in a related profession. It’s of no use to have your bakery website linked from an accountant’s website.
If your small business is closely related to other businesses that are not located in the same area, you should definitely also ask those businesses for a link. Google spiders the web link by link, so if your business is linked to from a website in the same field of business, that link is extra valuable to you.
Near me searches
When talking about local rankings, we also have to mention near me searches. These are searches and search suggestions that include words like “near me”, “closest”, “open” and “nearby”. Optimizing for these searches is similar to optimizing for local, but applies for global brands as well (“buy Lego near me”). So you’ll have to think outside the box – there’s probably more to optimize for. Google really focuses on search terms like these, as you can read here:
As we’ve seen, there are many things you can do as a small business to improve your site and rank better. You should start by focusing on your niche and emphasizing your uniqueness. Think about how you present your brand: logos and tag lines are important to give your customers an idea of who you are as a business.
You can increase your visibility by creating great content on your site, optimized for the most appropriate keywords. Also, it always helps if you are active on social media. There are several factors related to local SEO that help small businesses. Make sure Google My Business has the right details, keep track of your ratings and reviews, and try to get links from related small businesses. Finally, try to optimize for ‘near me’ searches.