Recently VPS.net introduced Cloud Hosting, a new solution that differs a bit from their VPS Cloud Servers. I’m very, very happy with that product. Finally there’s something in between WestHost hosting, which I’ve been loving and promoting for a few years now but really is only for the beginning blogger, and the far more advanced VPS Cloud Server. You see, some bloggers might get more traffic, but that doesn’t mean they can easily configure their own server.
- Terry, could you introduce yourself to the readers of Yoast.com and tell us what your role at VPS.net is?
Thanks for giving me the opportunity to chat with you and your readers today. I’m Terry Myers, the Chief Evangelist for VPS.net. I’ve been working with the company for a little over the past year, working in a couple of different roles. The great thing about my role with the company is there isn’t a real set job description, so I find myself going wherever the customer needs me. My day to day tasks range from chatting with our customers on Twitter, where you can follow us @vpsnet, to working with our engineers to setup a complex multi-server cluster for our customers. Both of which, are oddly enough, equally as exciting to me. I’m guess I’m a bit of a social nerd.
- What is the difference between Cloud Hosting and a VPS Cloud Server, which would you advice to whom?
Our cloud hosting is a product we recently launched in May of 2011. When doing market research we found that there was a lot of demand for an easily administrated cloud hosting solution. What we’ve done with our cloud hosting product is essentially created a shared hosting product that you would get from any web hosting company, and then combined that with our cloud infrastructure. What you get is a shared hosting account that is built off of the cloud, which means it’s easily scalable, while also having extremely good redundancy, as there are multiple servers available for your site to run on.What makes this different from our cloud servers, is the cloud servers require a bit more technical skill, requiring you to administrate the web server. Our cloud servers are like a private web server for your specific website. Where they’re advantageous over the cloud hosting is they have a bit more flexibility, in that you can configure the server in fashion you need, while also being able to handle more traffic.
Between the two products, I really feel that we have a solution for almost any customer. If you’re running just a basic website, our cloud hosting will likely work out tremendously well for you. If you have a site that requires a unique setup, or a site that receives a significant amount of traffic, then our cloud servers can suit your site well.
- WestHost is a sister company to VPS.net, what’s the difference between WestHost WordPress Hosting and Cloud Hosting?
The WestHost WordPress hosting solution is a great product. It lets the customer get up and running with a wordpress installation in just a few minutes, and that works out very well for a lot of people. The difference between the two products is with the infrastructure used on the backend. The WestHost WordPress hosting uses dedicated servers that are shared amongst multiple customers, like any traditional shared hosting arrangement. It’s a solution that makes for a stable, and affordable hosting experience.Where our product is a little bit different is that instead of using dedicated servers to host our clients, we use our cloud infrastructure. We’re essentially able to create servers on the cloud to host our cloud hosting clients, which benefit from the instant scalability the cloud offers, along with the auto-failover abilities. What this means for our clients is if one client is put on a site like Digg.com, we’re able to immediately add resources that’ll prevent their site from going down. Additionally, if one server in the cloud experiences a problem, like a hardware failure, that has no effect on the clients. The other servers in the cloud just take over the work that it was doing.
- Especially in WordPress hosting, there seems to have been a race to the bottom in prices. Slowly people seem to realize that if you pay peanuts, you get monkeys, yet they’d like to know what kind of support they can expect if they pay a bit more, after all $20 a month still doesn’t allow you to have a dedicated engineer. What’s VPS.net’s service like?
We’ve definitely seen a shift in the market; people no longer are looking for the absolute lowest price, instead they’ve started to look at what their hosting company can offer them, and support is definitely a big part of that. We have a team of support engineers that are solely focused on our cloud hosting product. We’re seeing average response times under 15 minutes, with the issue being resolved by the 3rd response, and on average, in less than 1 hour.
- That’s actually quite impressive! Thanks for your time Terry, I’m quite sure my readers will know where to find you if they run into issues with their new Cloud Hosting accounts! Thanks. I’ll definitely be around on Twitter.