Here’s a list of the common questions and their answers for the Video Manual plugin:
Can I use the plugin on multiple sites?
That depends on your license. We have three different licenses with three different ‘clearances’. A Personal license can be used for one website, a Professional license can be used for up to 5 websites. Then there’s the Agency license which can be used for up to 20 websites.
If you bought a Video SEO license ($89) before January 7th, 2013, you have an unlimited license.
Also, if you bought any Agency license before August 12th, 2013, your license is unlimited.
My download links have expired / I can’t find my license
We can solve that quite easily, enter the email you used to purchase the plugin here and your purchase email will be resent:
Can I buy a single license now and upgrade to another license later?
Yes, you can! Just go to the license questions page, enter your license key in the appropriate form and you’ll be given a discount based on how long you’ve had the license for and what it cost originally. The sooner you upgrade, the higher your discount!
Note that your old license key will cease to work as soon as you’ve upgraded.
I have a multilingual site, do I need a multi-site license?
That all depends on how many WordPress installs you have.
Do you have 1 domain name? You just need a single license, no matter how many languages you’ve got!
If you have more than one domain name, you’ll need a multi-site license.